What Is Shadow AI? Why Unapproved AI Tools at Work Are a Risk

What Is Shadow AI? Why Unapproved AI Tools at Work Are a Risk

Have you ever pasted a work document into ChatGPT to fix the wording, without asking anyone if that was allowed? You are far from alone. That quiet habit now has a name, shadow AI, and it has become one of the fastest growing security worries inside companies.

This guide explains what shadow AI is in simple words, why employers are nervous about it, and how you can keep using AI at work without putting your job or your company’s data at risk.

What is shadow AI?

Shadow AI means using AI tools at work that your employer has not approved or cannot see. The name comes from “shadow IT,” an older term for unapproved apps and software that employees install on their own.

A few everyday examples:

  • Pasting a customer email into a free chatbot to draft a reply
  • Uploading a work spreadsheet to an AI tool to analyse it
  • Using a personal ChatGPT, Gemini, or Claude account for office tasks
  • Letting an AI note taker join meetings without approval

None of this feels like breaking rules. Most people are just trying to work faster. That is exactly why shadow AI has spread so quickly.

How common is it?

Very. Verizon’s 2026 Data Breach Investigations Report found that 45 percent of professionals now use AI at work regularly, and 67 percent of those people access it through personal accounts their IT team never approved.

Security company Netskope reports the same pattern in its 2026 Cloud and Threat Report: 47 percent of workplace AI users rely on personal accounts, and the number of incidents where sensitive data was sent to AI apps doubled in one year.

Why is shadow AI risky?

The problem is not the AI itself. The problem is where the data goes.

When you paste company information into a personal AI account, it leaves your company’s systems and lands somewhere your employer cannot see, protect, or delete. Depending on the tool and your settings, it may be stored on outside servers or even used to train future models.

Netskope’s data shows what actually leaks. The top three types were source code (42 percent of violations), regulated data such as personal and health information (32 percent), and company intellectual property (16 percent). Verizon found that 28 percent of data-loss incidents involved someone pasting source code into an AI tool.

From my own work around websites and cybersecurity, this is the part people underestimate. A single pasted contract or customer list is invisible the moment it leaves. There is no alarm, no warning, nothing to undo. If that data ever surfaces somewhere it should not, the company may never even trace how it got out.

What you should never paste into a chatbot at work

A simple rule: if you would not email it to a stranger, do not paste it into a personal AI account. That includes:

  • Customer names, emails, and account details
  • Contracts, financial figures, and internal reports
  • Source code, passwords, and API keys
  • Health records or anything covered by privacy law
  • Anything marked confidential or internal only

Tip: Before you paste anything into an AI tool at work, ask one question. Would I be comfortable if this text appeared outside the company? If the answer is no, strip out the sensitive details first or do not paste it at all.

Why company AI accounts are different

There is a real difference between personal and business AI accounts. On OpenAI’s business and enterprise plans, for example, your inputs are not used to train models by default, and admins control how long data is kept. Free personal accounts work differently, and training settings are often on unless you turn them off.

So if your company offers an official AI tool, use that one for work tasks. It exists precisely so you get the productivity boost without the data risk. We covered the personal side of these settings in our guide on how to use AI safely and protect your privacy, and how chatbots store what you tell them in how AI memory works.

How to use AI at work without the risk

You do not need to stop using AI. You need to use it in the open. A few habits make the difference:

  • Ask what your company’s AI policy is. If there is none, ask your manager what is acceptable.
  • Use the company-approved AI account for work content, not your personal one.
  • Remove names, numbers, and identifying details before pasting text into any chatbot.
  • Be careful with AI meeting tools too. Our guide on AI meeting assistants explains how recording and consent should work.
  • If you find a tool that really helps, suggest it to IT instead of hiding it. Many companies approve useful tools once they can review them.

If you are new to all of this, our beginner explainer on what AI actually is is a good place to start.

Common Questions

Is shadow AI illegal?
Usually not illegal, but it can break your employment contract, company policy, or data protection law depending on what you share. The consequences land on both you and your employer, so it is worth taking seriously.

Can my employer see if I use a personal chatbot?
Often yes, at least partly. Many companies monitor network traffic and can see which AI services are being accessed from work devices, even if they cannot read your exact prompts.

What if my company has no AI policy at all?
That is common. Ask before assuming. A short message to your manager or IT team protects you, and it often pushes the company to finally write clear rules.

Final takeaway

Shadow AI is not about bad people doing bad things. It is about helpful tools being used in the dark. The fix is simple: keep sensitive data out of personal AI accounts, use approved tools where they exist, and ask when you are not sure. You get the best of AI, and nobody gets a nasty surprise.

Anthropic Academy: Free AI Courses With Certificates (2026)

Anthropic Academy: Free AI Courses With Certificates (2026)

Would you take an AI course straight from the company that builds the AI? Most free AI courses are made by universities or training platforms. Anthropic Academy is different. It comes directly from Anthropic, the company behind Claude, and every course is free with a certificate of completion at the end.

I have written before about free AI courses from Google, Microsoft, and top universities. This one deserves its own guide because it fills a gap the others leave open: how to actually work with an AI assistant day to day, not just how AI works in theory.

Here is what Anthropic Academy offers, which courses are worth your time, and how to start this weekend.

What is Anthropic Academy?

Anthropic Academy is the official learning hub from Anthropic, the AI company that makes Claude. The courses live on a free course platform and cover everything from complete beginner topics (what AI can and cannot do) to developer skills like building with the Claude API.

Two things make it stand out. First, everything is free. When you open a course page, the register button literally says “Register | FREE”. Second, you do not need a Claude account or any paid subscription. The courses run on a separate learning platform, so a simple course account is all it takes.

Which courses can you take for free?

The full course catalog has around 20 courses. For most readers, these are the best starting points:

  • AI Fluency: Framework and Foundations. The flagship course, built with two university professors. It teaches a practical framework for working with any AI assistant: deciding what to delegate, describing what you want, judging the output, and staying responsible for the result.
  • Claude 101. A gentle introduction to using Claude for everyday work tasks.
  • AI Capabilities and Limitations. An honest beginner course about what modern AI actually does well and where it fails.
  • AI Fluency for students. A version aimed at studying, career planning, and using AI without hurting your own learning.
  • Claude Code 101 and Building with the Claude API. For readers who code and want to build with AI, not just chat with it.

There are also editions of the AI Fluency course for educators, nonprofits, and small businesses, so you can pick the one that matches your situation.

Do you get a real certificate?

Yes. The main courses end with a final assessment, and passing it earns you a certificate of completion. The AI Fluency course page spells this out: finish the lessons, take the assessment, receive the certificate.

Be realistic about what it means. This is a completion certificate, not an accredited qualification. But it comes from a major AI company, it is free, and it shows initiative. On a CV or LinkedIn profile, that is a fair signal that you have put real time into learning AI properly.

How to start, step by step

  1. Open the Anthropic Academy course catalog.
  2. Pick one course. If you are unsure, start with AI Fluency: Framework and Foundations.
  3. Click the free register button and create a course account.
  4. Work through the lessons in order. Short sessions across a week beat one long weekend binge.
  5. Take the final assessment and download your certificate.

From my own experience with online courses while running websites and digital projects, the difference between finishing and abandoning a course is usually one thing: applying each lesson right away. Try every technique in a real chat with an AI assistant the same day you learn it.

Tip: the skills in the AI Fluency course are not Claude-only. Delegation, clear descriptions, and checking output work exactly the same in ChatGPT, Gemini, or any other assistant, so the course pays off no matter which tool you use.

How does it compare with other free AI courses?

Think of it as one strong piece of a bigger free learning path. Google and Microsoft courses are better for broad AI and machine learning foundations, and we compared those in our guide to free AI certifications you can get online. University courses go deeper into theory, as covered in free AI courses from top universities.

Anthropic Academy is strongest on the practical skill of collaborating with an AI assistant safely and effectively. If you are still choosing which assistant to use, our ChatGPT vs Gemini vs Claude comparison is a good companion read, and our full roadmap on how to learn AI for free shows where these courses fit.

Common Questions

Is Anthropic Academy really free?

Yes. The courses are free to register for and complete, and the certificate costs nothing either. You do not need a paid Claude plan at any point.

Do I need coding skills?

Not for the beginner tracks. Claude 101, the AI Fluency courses, and AI Capabilities and Limitations need no coding at all. Courses like Building with the Claude API and Claude Code 101 are aimed at developers.

Will the certificate help me get a job?

On its own, no certificate guarantees a job. What employers increasingly want is proof you can use AI well in real work. A completion certificate from an AI company, plus the actual skills behind it, is a reasonable step in that direction.

Final takeaway

Free courses come and go, but courses made by the AI companies themselves are worth special attention because nobody knows the tools better. Anthropic Academy is free, beginner-friendly, and ends with a certificate. Pick one course, block out a few short sessions this week, and finish it. That single finished course will teach you more than a month of scrolling AI news.

GPT-5.6 Explained: What OpenAI’s New Models Mean for You

GPT-5.6 Explained: What OpenAI’s New Models Mean for You

Did you open ChatGPT this week and spot model names like Sol, Terra, or Luna? You are not imagining things. On July 9, 2026, OpenAI released GPT-5.6, a new family of three models, and the naming system changed along with it. If the announcement felt like it was written for developers and investors, this post is for you.

Here is a simple explanation of what GPT-5.6 actually is, what the three names mean, which model you get on your plan, and what any of this means for your daily work and study.

What is GPT-5.6?

GPT-5.6 is the newest generation of the AI models that power ChatGPT. According to OpenAI’s official announcement, it launched on July 9, 2026 across ChatGPT, Codex, and the OpenAI API, with a global rollout in the following days.

The headline is not one giant model. It is a family of three: Sol, the flagship; Terra, a balanced model for everyday work; and Luna, the fastest and most affordable one. OpenAI says the whole family was trained to get more useful work out of every token, which in plain language means better answers with less computing, and therefore lower cost. If the word token is new to you, our short guide on what a token in AI means explains it in two minutes.

Sol, Terra, and Luna: what the names mean

The names are Latin for sun, earth, and moon, and they work like sizes rather than versions. The number tells you the generation, and the name tells you the capability tier:

  • Sol is the most capable model, built for the hardest tasks.
  • Terra is the middle option, tuned for everyday work at a lower cost.
  • Luna is the smallest and cheapest, made for speed and volume.

OpenAI says these tiers are here to stay, so future generations should keep the same three names. That is genuinely helpful. Anyone who has tried to explain the difference between older model names to a colleague knows how confusing AI naming has been. If you want a refresher on how these systems work under the hood, see our beginner guide to large language models.

Which model do you get on your plan?

This is the part most readers care about. Based on the official availability notes:

  • In ChatGPT, paid users on Plus, Pro, Business, and Enterprise plans get GPT-5.6 Sol. Pro and Enterprise users can also pick Sol Pro for the highest quality on complex tasks.
  • In ChatGPT Work and Codex, free and Go users get GPT-5.6 Terra, while paid plans can choose between Sol, Terra, and Luna and set how much effort the model puts in.
  • Developers can use all three models through the API.

The interesting detail is that Terra, the model free users get in ChatGPT Work, performs at a level competitive with GPT-5.5, which was the flagship generation before this one. Free access to near flagship quality is a quiet but real win for students and anyone learning AI on a budget.

What is actually new for everyday users?

Beyond benchmark numbers, a few changes matter in practice. OpenAI says GPT-5.6 is noticeably better at producing finished, usable work: editable presentations, well formatted documents, and spreadsheets that follow a template you give it. It is also better at design, so interfaces and visual material it creates need less cleanup. Microsoft clearly agrees, since GPT-5.6 is now the preferred model in Microsoft 365 Copilot.

There is also a new high effort setting called ultra, which runs four AI agents in parallel on one task. It is aimed at heavy professional work and sits behind the higher paid plans, so most casual users will not see it. The takeaway is the direction: AI tools are moving from answering questions toward completing whole pieces of work, something OpenAI leans into with its ChatGPT Work pitch.

From my own experience running websites and testing online tools, launch week claims always deserve a calm head. The demos are impressive, but the honest test is your own work. Give the new model one real task you do every week and compare the result with what you got before.

What about safety?

GPT-5.6 is stronger at cybersecurity tasks than any previous OpenAI model, and that cuts both ways. OpenAI says it shipped its most robust safeguards so far, with layered checks and a system that blocks roughly ten times more potentially harmful activity than before. Its most sensitive security capabilities are reserved for verified professionals through a trusted access program.

For normal users, the practical effect is small. You might occasionally see a refusal on a harmless technical question, and OpenAI offers a retry on a lower capability model when that happens. Working around cybersecurity myself, I would rather see a cautious default than an open door.

Tip: do not pay for the biggest model by default. Pick one weekly task, run it on the model your plan already includes, and only upgrade if the result genuinely falls short.

What this means for you

For most people, GPT-5.6 means the free and cheap tiers of AI just got better, the names finally make sense, and the gap between a chat answer and a finished document keeps shrinking. Prices for builders dropped too, with the smallest model costing one dollar per million input tokens, which keeps pushing capable AI into more of the apps you already use.

It also sharpens the competition. If you are deciding which assistant fits your work, our comparison of ChatGPT, Gemini, and Claude walks through the differences, and our guide to how AI memory works explains what these tools remember about you across chats.

Common questions

Is GPT-5.6 free to use?

Partly. Free and Go users get GPT-5.6 Terra in ChatGPT Work and Codex, which OpenAI says performs at a level competitive with the previous flagship generation. The top model, Sol, needs a paid plan.

What do Sol, Terra, and Luna mean?

They are capability tiers named after the sun, earth, and moon. Sol is the most powerful, Terra is the balanced middle option, and Luna is the fastest and cheapest. The number, 5.6, is the generation.

Is GPT-5.6 better than GPT-5.5?

On OpenAI’s published evaluations, yes, across coding, knowledge work, and science, and it usually gets there faster and with fewer tokens. As always, benchmark wins do not remove the need to check important facts in anything an AI writes for you.

Final takeaway

GPT-5.6 is less about one dramatic breakthrough and more about better results for less money, with clearer names on the box. Try the model your plan already gives you on a real task this week, keep your usual habit of checking its output, and you will get most of the benefit without spending anything extra.

AI Keeps Inventing Fake Citations: How to Check Every Source It Gives You

AI Keeps Inventing Fake Citations: How to Check Every Source It Gives You

Picture this: you ask an AI tool to help with your literature review, and it hands you a perfectly formatted reference, correct author names, a real-sounding journal, a plausible year. You paste it straight into your bibliography. There’s just one problem. That paper doesn’t exist.

This isn’t a rare glitch anymore. It’s become common enough that major journals, publishers, and research-integrity teams are now treating it as one of the biggest quiet risks in academic writing today. If you use AI for research, essays, or a thesis, this is worth five minutes of your time.

What is a hallucinated citation?

A hallucinated citation is a reference that an AI tool generates that looks completely real but doesn’t actually exist, or that misattributes real findings to the wrong paper. Researchers studying this problem call the worst examples “Frankenstein” citations, because they stitch together fragments of genuine papers (a real author, a real-sounding title, a real journal name) into something that was never actually published.

The dangerous part is that these fake references rarely look fake. They’re usually formatted correctly, attributed to real researchers, and dated plausibly. Unless you actually go and check, there’s often no obvious red flag.

How big is this problem, really?

Bigger than most people realize, and it’s growing fast. A Nature news feature published in April 2026 reported that tens of thousands of papers published in 2025 may contain invalid, AI-generated references.

A separate analysis is even more specific about the scale. Researchers led by Maxim Topaz at Columbia University audited nearly 2.5 million PubMed-indexed papers and published their findings as a letter to The Lancet in May 2026, reported in detail by Retraction Watch. They found that about 1 in every 277 papers published in the first seven weeks of 2026 referenced a paper that doesn’t exist. That’s a sharp jump from 1 in 458 in 2025, and 1 in 2,828 back in 2023, a roughly 12-fold increase in fabricated citations in just two years. The researchers traced the sharpest rise to mid-2024, right around when AI writing tools became widely used.

One more detail worth knowing if you’re writing any kind of review paper: the study found review articles had a fabrication rate 57% higher than other paper types, likely because they cite so many sources at once.

Why do AI tools make up references in the first place?

General-purpose AI chatbots like ChatGPT, Gemini, or Claude are built to predict the next most plausible piece of text, not to look things up in a verified database by default. When you ask one to “give me three sources on X,” it generates something that fits the pattern of a real citation, without necessarily checking whether that exact paper exists. It’s the same underlying issue behind AI giving wrong factual answers generally, which we cover in more depth in our guide to why AI sometimes gives wrong answers.

Researcher Maxim Topaz, who led the Lancet analysis, made an important point in his interview with Retraction Watch: most of the cases his team found weren’t researchers deliberately faking sources. 91% of the flagged papers had only one or two fabricated references, which he said are “likely honest mistakes by authors who used AI tools without verifying the output.” In other words, this usually isn’t dishonesty. It’s trust placed in a tool that was never designed to guarantee factual citations.

How to check every AI-generated citation

The good news is that verifying a citation only takes a minute or two once it’s a habit. Here’s a simple process:

  • Search the exact paper title in quotation marks on Google Scholar or PubMed. If nothing comes up, that’s your first warning sign.
  • Check for a DOI, and paste it into Crossref’s search tool to confirm it resolves to a real, matching paper.
  • Open the actual source. Don’t just trust that the AI’s summary of a paper matches what the paper really says, skim the abstract yourself.
  • Be extra careful with review articles and papers that cite many sources at once, since that’s exactly where this analysis found the highest fabrication rate.

Quick tip: if an AI tool gives you a citation you can’t verify within two minutes of searching, treat it as fake until proven otherwise, not the other way around.

From my own experience working on websites and digital tools, this is really the same instinct as checking a suspicious link before you click it. You don’t assume something is safe by default, you look for confirmation first. Citations deserve the same habit.

Tools that reduce this risk

Not all AI research tools carry the same risk. Some are built specifically to ground their answers in real, searchable sources rather than generating text freely. If you’re doing a literature review, our step-by-step guide to literature reviews with AI covers tools like Elicit and Semantic Scholar, which pull directly from real paper databases and show you the actual source, rather than describing one from memory. Similarly, our guide to AI tools for thesis writing and our walkthrough of summarizing research papers with AI both lean on tools that link back to the original document, so you can check the source yourself in one click.

Free citation managers like Zotero also help here, not because they use AI themselves, but because they store the actual paper alongside the reference, making it easy to double-check what you’re citing before you submit anything.

What this means if you’re writing a thesis, paper, or report

If you’re a student or researcher using AI to speed up your work, this isn’t a reason to stop. AI is genuinely useful for finding starting points, summarizing dense papers, and organizing your reading list, our beginner’s guide to AI covers the basics if you’re still getting comfortable with these tools. The real takeaway is simpler: treat every AI-generated citation as a draft that needs verifying, not a finished fact. That one habit is the difference between using AI well and ending up in a retraction story.

Common Questions

Can AI research tools like NotebookLM or Elicit still invent citations?

They’re much less likely to, because they’re designed to ground answers in the specific documents or database you give them rather than generating references from general knowledge. But no tool is risk-free, so it’s still worth spot-checking anything that goes into a formal paper.

Is using a fake AI-generated citation considered academic misconduct?

Opinions among researchers and publishers differ, and it depends on intent and how central the citation is to your argument. Most experts agree it’s treated far more seriously if you didn’t bother to check the source at all, so verifying every reference protects you either way.

How can I quickly tell if a citation is fake?

Search the exact title in quotation marks on Google Scholar or PubMed, and check the DOI on Crossref. If the paper doesn’t turn up, or the DOI doesn’t resolve to a matching title, treat it as unverified until you find it yourself.

Final takeaway

AI can genuinely speed up research, but it can also hand you a citation that looks completely real and isn’t. The fix isn’t complicated: search the title, check the DOI, and open the actual source before it goes anywhere near your bibliography. That one habit keeps AI a useful research assistant instead of a liability.

AI Job Cuts in 2026: What the Data Actually Shows

AI Job Cuts in 2026: What the Data Actually Shows

You have probably seen the headlines by now: AI is destroying jobs. Every week there seems to be a new story about a company cutting staff and pointing at artificial intelligence as the reason. It is unsettling, especially if you are job hunting or worried about your own role. So what does the actual data say, not the headlines, the data?

Every month, the outplacement firm Challenger, Gray and Christmas publishes one of the most closely watched job cuts reports in the United States. Their June 2026 numbers are out, and they tell a more complicated story than the scary headlines suggest. Here is what is actually happening, and what it means for your career.

What the newest jobs report actually shows

In June 2026, U.S. employers announced 45,849 job cuts, according to Challenger, Gray and Christmas. Of those, 14,029, or 31 percent, cited artificial intelligence as a reason. That made AI the single leading cause of layoffs in June, and it has now held that top spot for four months in a row. So far in 2026, AI has been cited in 101,743 job cut announcements, about 23 percent of all cuts this year.

That is a real trend, and it is worth taking seriously. But it is only half the picture.

AI’s share is rising, but total job cuts are actually falling

Here is the part that rarely makes the headline: total job cuts in the first half of 2026 are down 40 percent compared to the same period last year, 443,604 versus 744,308. June’s total was also down 53 percent from May and slightly lower than June 2025. AI is becoming a bigger slice of a smaller pie. Companies are cutting fewer jobs overall, but when they do cut, they are naming AI as the reason more often than before.

That distinction matters. It is not that AI is causing a flood of new layoffs on top of everything else. It is that AI has become the explanation companies reach for as they restructure, whether or not it is the whole story.

Which industries are actually affected

The cuts are not spread evenly. Technology led every sector in June with 15,503 job cuts, bringing its 2026 total to 139,156, an 83 percent jump from the same point last year. Tech now accounts for close to a third of all job cuts announced this year. Transportation has also seen a sharp rise, up 387 percent year over year, though that appears tied more to costs and trade conditions than AI specifically. Sectors like food production and health care products saw far smaller increases.

If you work outside tech, especially in transportation, services, or manufacturing, the picture looks quite different from what the AI headlines suggest.

Hiring is actually up this year

This is the detail that gets buried most often. Employers have announced plans to hire 91,405 workers so far in 2026, up 10 percent from the same period in 2025. Challenger’s own analysts called this a break from the pattern seen since 2020. Companies are not just cutting, plenty are also hiring, even in the same stretch where AI is the top-cited reason for layoffs.

Tip: when you read an AI-layoffs headline, check whether it mentions the hiring side too. A report that only covers cuts is telling you half the story.

What this means for you

From my own experience working across websites, online tools, and digital projects, the roles that feel safest right now are the ones where AI is a tool you use, not a replacement for the whole job. Companies are not eliminating judgment, client relationships, or hands-on skilled work. They are automating the repetitive middle of a process and asking fewer people to run the tool that does it.

If your role is concentrated in tech, especially in repetitive or process-heavy tasks, it is worth taking the AI trend seriously and building AI fluency now rather than later. If you are outside tech, the data suggests the AI-layoffs wave has not hit your sector nearly as hard, even if the headlines make it feel universal.

How to protect yourself either way

  • Learn to use AI tools in your actual job, not just casually. Comfort with AI is increasingly part of the job itself, not a bonus skill.
  • Keep your job search materials current even when you are not looking. Our guide on how to use AI in your job search covers a practical starting workflow.
  • Track how interviews are changing too. Many employers now use AI in the hiring process itself, covered in our guide to AI job interviews and how to prepare.
  • Understand the wage side of this shift, not just the risk side. We covered that in why AI skills now pay more.

For a deeper look at which specific roles are growing and shrinking by 2030, our earlier piece on whether AI will take your job breaks down the longer-term projections from the World Economic Forum. This month’s Challenger data is the near-term temperature check, and right now it reads as real but uneven, not the sweeping collapse the headlines imply.

Common Questions

Is AI really the number one cause of layoffs in 2026?

Among the reasons companies report to Challenger, Gray and Christmas, yes, AI led in June 2026 for the fourth month running, cited in 31 percent of that month’s cuts. It is the leading reported reason, not necessarily the only cause behind each individual decision.

Are total layoffs going up or down in 2026?

Down. Total job cuts through the first half of 2026 are 40 percent lower than the same period in 2025, even though AI’s share of the reasons given has grown.

Which industries should be most concerned about AI-related job cuts?

Technology has been hit hardest, accounting for close to a third of all 2026 job cuts and an 83 percent increase from last year. Other sectors have seen far smaller AI-related impact so far.

Final takeaway

AI is genuinely reshaping how companies think about headcount, and that is worth paying attention to, especially if you work in tech. But the full data also shows fewer total layoffs than last year and more hiring than in 2025. The honest takeaway is not panic, it is preparation. Learn to work with AI tools in your field, keep your skills current, and check the actual numbers before you let a headline set your mood for the week.

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