IBM Lays Off 8,000 Employees as AI Transforms HR Operations

🤖 IBM Lays Off 8,000 Employees as AI Transforms HR Operations

On May 28, 2025, IBM announced the layoff of approximately 8,000 employees, primarily within its Human Resources (HR) department. This move is part of IBM’s broader strategy to integrate artificial intelligence (AI) into its operations, particularly in back-office functions. Business Today

Earlier this month, IBM replaced around 200 HR roles with AI agents capable of handling repetitive administrative tasks such as responding to employee queries, processing paperwork, and organizing HR data. These AI-driven agents require minimal human supervision and are designed to boost efficiency while reducing costs.Business Today

Despite the layoffs, IBM reports an overall increase in its workforce, citing new hires in software development, marketing, and sales departments. The company emphasizes that the integration of AI is aimed at enhancing operational efficiency and reallocating human resources to more strategic roles.Business Today

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